FAQ'S
How do I contact customer support?
Email help@deadmansbeardco.com or use our contact page.
Where can I manage my subscription?
Visit the Manage Subscription page for subscription management.
How does the Bones Rewards Program work?
Our Bones Rewards Program lets you earn points for shopping with us and completing simple activities! As your Bones add up, you can redeem them for discounts on future purchases. It's our way of saying thanks for being part of the Deadman's family!
Visit our Bones Rewards Page to learn more and start earning!
Ready to redeem your Bones? Simply sign in to your account and apply your available rewards directly in your shopping cart! You can also visit your Account Page to redeem your Bones for rewards.
DO YOU OFFER A MILITARY DISCOUNT
Yes! We partner with GOVX to offer a 15% discount to active-duty military members, veterans, first responders, government employees, and medical professionals.
Visit our Military Discounts Page to enroll and unlock your savings!
Do you ship internationally?
Yes! We proudly ship to over 170 countries worldwide! While some locations may have shipping restrictions, we do our best to reach customers wherever possible.
International shipping rates and any applicable duties or taxes vary by destination. Delivery times may also vary depending on your location.
Do you offer expedited shipping?
Yes! Expedited shipping options are available for select orders and will be displayed at checkout when eligible.
What is your return and refund policy?
We want you to love your Deadman's products! If something isn't quite right, we're here to help.
We accept returns within 30 days of purchase for unused and unopened products. Due to the personal nature of grooming products, opened or used items are not eligible for refunds, though store credit may be available in certain situations.
Certain items, including samples, are non-returnable.
For complete details, visit our Return & Refund Policy.
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